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Privacy Policy

A legal disclaimer

At FreshNis Services Limited, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us—whether online, by phone, or in person.

Information We Collect

We may collect the following types of information

  • Name, email address, phone number

  • Address of the property (for service purposes)

  • Payment details (processed securely via third-party systems)

  • Any additional details you provide when filling out contact forms or requesting a quote

How We Use Your Information

 We use your data to:

  • Provide and manage our cleaning services

  • Respond to your enquiries and communicate with you

  • Process payments and invoices

  • Improve our services and customer experience

  • Comply with legal or regulatory requirements

How We Store and Protect Your Data

We store your information securely and only keep it for as long as necessary. Your personal data is not shared with third parties unless required by law or necessary for delivering our services (e.g., payment processors).

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookie settings in your browser at any time.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:
📧 admin@freshniscleaning.com
📞 0735 963 7522

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


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